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Administrative Specialist

ADMINISTRATIVE SPECIALIST - CUSTOMER SERVICE

Monday - Friday

8:00 am - 5:00 pm, Overtime

$15.00 - $18.00 per hour

ESSENTIAL JOB FUNCTIONS

  • Liaison between company and customer for ordering issues
  • Conducts in-depth research on product availability and out-of-stock issues
  • Interacts with sales by providing customer feedback
  • Arranges the shipping of any samples required by new customers; generates sample orders and invoices for proper flow through the system
  • Schedule and Dispatch drivers
  • Establishes and maintains foam bun stock quantity according to daily use and delivery parameters
  • Enter and process PO’s and SO’s in JD Edwards system
  • Print load sheet manifest and shipping labels
  • Create, print and push all work orders to production
  • Tracks goods produced in comparison to determined production needs and establish raw material needs
  • Establishes and maintains production schedule for each line, including pour line
  • Receives and responds to question, in person, email and by telephone; responds to inquiries from employees, customers, vendors and others and refers, when necessary, to the appropriate person or department
  • Assists with administrative tasks relating to Logistics, Shipping/Receiving, Quality and Receptionist, etc.
  • Other duties, as assigned

JOB REQUIREMENTS

  • Knowledge, Skills, Experience:A minimum of 2 year related experienceJD Edwards, SAP or other ERP systems required
  • Excellent computer skills required
  • Willingness and ability to work effectively in a team environment
  • Strong written and verbal communications skills
  • High School Diploma or equivalent

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