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Customer Service Representative – Dispatcher

Posted: 11/06/2024

Please apply on our website: https://www.plumblevel.com/employment

An exciting opportunity awaits you when you join Plumb Level as a Customer Service Representative – Dispatcher in Brenham, Tx. In this dynamic role, you have the chance to directly assist customers with their plumbing needs, ensuring their satisfaction and the smooth operation of our services. As a part of our team, you play a crucial role in maintaining our reputation for excellence in customer service while efficiently coordinating service calls.

With this role you can expect to earn a competitive salary. You will also receive great benefits such as:

  • Performance-based pay
  • Vacation and holiday pay
  • Health Insurance

THE ROLE

As a customer Service Representative – Dispatcher, you are the primary coordinator of the day-to-day service, installation, and maintenance schedule. Your role is crucial in organizing, dispatching, and ensuring the efficient and precise completion of tasks. Each day is spent managing inbound customer communications, scheduling appointments, and handling data entry. While in the customer service position, you contribute to our ongoing success in delivering exceptional plumbing services.

This full-time customer service position work from 7:00 am – 4:00 pm or 8:00 am – 5:00 pm.

REQUIREMENTS

Our ideal candidate also exhibits the qualifications listed below:

  • High school diploma or GED equivalent
  • Proficiency in Microsoft Office
  • Excellent data entry skills
  • Strong verbal and written communication skills
  • Knowledge of plumbing or experience in the trades industry (preferred)

If you excel at multitasking, remain composed under presser, and have a passion for delivering outstanding customer service, we want to hear from you! Apply now to join our team at Plumb Level.

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