Serves as a customer ambassador for the bank with the overall purpose of providing quality and efficiency to customers who prefer face-to-face interaction with the bank. Has a thorough understanding of the customer’s transaction requirements and is able to effectively communicate all available options to them on a basic level. Educates customers about the bank’s sales and service delivery options and refers the appropriate products and services that match the customer’s needs. Processes basic customary transactions, such as receiving and paying out money and transactions involving negotiable instruments, and utilizes technological resources to assist the customer in an efficient, friendly and accurate manner. Provides personalized banking services to the bank’s customers.