Guest and Owner Relations Manager

Location: Round Top, TX (Hybrid)
Position Type: Part Time | 1099 Independent Contractor

About HOSTIE

HOSTIE is a luxury short-term rental management company based in Round Top, Texas. We specialize in creating elevated guest experiences while helping homeowners turn their properties into well-cared-for, income-producing investments. Our brand is rooted in southern hospitality, efficiency, and thoughtful communication.

The Role

We’re looking for a personable, tech-savvy, and detail-oriented Guest and Owner Relations Manager to join our growing team. In this role, you’ll be the primary point of contact for both guests and property owners — from reservation to check-out — ensuring a polished and personalized experience every time.
You’ll also work closely with our operations and marketing teams to coordinate property care, guest services, and clear communication across platforms. This is a hybrid role with flexibility, autonomy, and opportunities for growth in the luxury rental space.

What You'll Do

• Serve as the main point of contact for guests and owners
• Handle inquiries, bookings, and special requests across Airbnb, VRBO, and direct channels
• Coordinate concierge services, transportation, and custom guest experiences
• Communicate regularly with property owners about upcoming stays, guest feedback, and home readiness
• Assist with onboarding new properties and supporting quality control
• Collaborate with marketing to keep messaging aligned and up to date
• Log activity and updates in Asana and internal systems
• Visit properties in person as needed and attend company events or conferences

What We’re Looking For

• Excellent communication skills (written and verbal)
• Highly organized, detail-oriented, and self-motivated
• Comfortable with multitasking and solving problems in a fast-paced environment
• Tech-savvy and eager to learn new tools (Airbnb, Google Workspace, Asana)
• Proficient in Gmail, Google Drive, and Apple OS (MacBook, iPhone)
• Bachelor’s degree preferred
• Based in or near Round Top, TX with the ability to commute to the office at least 2 days per week
• Willing to travel for occasional property visits and company events
• Background in hospitality or real estate is a plus, but not required

Schedule & Work Expectations

• Monday–Friday (8 AM–5 PM or 9 AM–6 PM, depending on needs)
• One Saturday per month required
• Two holidays per year (scheduled in advance)
• Hybrid: in-office 2 days per week minimum
• Full-time with flexibility and responsiveness required during shifts

What We Offer

• Competitive pay with performance bonuses
• Flexibility and autonomy in your schedule
• A close-knit, passionate team environment
• Opportunities for company-paid travel and industry learning
• The chance to shape the future of luxury hospitality in Central Texas

To Apply:
Email your resume and a short cover letter to lindsey@hostievacationrentals.com or apply directly through the form below. We look forward to connecting with you!